Participants:
Leonardo Castillo, Assistant Director at Elderplan
Marketing Manager for Homefirst Elderplan responsible for all of Brooklyn, Queens, and Staten Island. Managed Long Term Care subject matter expert.
Tommy Cen, AVP of Health Plan Sales & Marketing at Elderplan
Managed Care Executive with over 10 years of management experience in Sales, Marketing, Business Development, Member Retention, and Strategic Planning.
Video transcript:
Hi guys! We are here with Tommy Cen and Leonardo Castillo. How are you guys?
Interviewer
Very good! How are you?
Leonardo Castillo
I’m good, thank you! And you?
Interviewer
Perfect!
Tommy Cen
What do you guys think about this grand opening?
Interviewer
Oh, this is amazing! It’s a beautiful place, they’ve made a real commitment to their patients and the people who work here. It’s a beautiful location!
Leonardo Castillo
It is! What was your favorite part of the grand opening?
Leonardo Castillo
I think so far every part is good. The food is great, the facility is amazing. And, especially, I know the Bronx very well. I think this is going to be a great service and a great facility for this community.
Tommy Cen
I was actually going to ask you about that. How do you think the Emerest Connect and the whole initiative of this amazing building are going to help the community?
Interviewer
I think that, especially here, in the Bronx, there are so many people that after the pandemic they’re depressed. I think that this kind of service is really important for this community and I think that we are definitely going to be working well together with Royal Care and Emerest.
Tommy Cen
Yes, definitely! And what about mental health? How do you think this is going to provide better mental health for the patients and the caregivers?
Interviewer
Well, I think mental health is something that a lot of health organizations are focused on right now and I think that this location, this company, this organization is doing a really good job of maintaining that and making sure that they’re servicing the community.
Leonardo Castillo
Amazing! Thank you so much for being here at the grand opening!
Interviewer
